consumers in British Columbia only; perception of service quality compared to five years ago
Method of interview
Online survey
Supplementary notes
Question: "Allt hings considered, would you say the quality of service that you experience is better, the same or worse than five years ago [when using an e-commerce website]?"
Citation formats
BC consumer perception of e-commerce site service quality 2015, by age
The graph presents information on consumer perception of service quality while using e-commerce sites in British Columbia as of ****, broken down by age group. The results show that ** percent of British Columbia residents between the ages of ** and ** believed that the quality of e-commerce site services has improved, compared to five years earlier.
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BCBusiness. (September 9, 2015). Consumer perception of service quality while using e-commerce websites in British Columbia (BC) as of June 2015, by age group [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/501410/british-columbia-consumer-perception-of-e-commerce-site-service-quality-by-age/
BCBusiness. "Consumer perception of service quality while using e-commerce websites in British Columbia (BC) as of June 2015, by age group." Chart. September 9, 2015. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/501410/british-columbia-consumer-perception-of-e-commerce-site-service-quality-by-age/
BCBusiness. (2015). Consumer perception of service quality while using e-commerce websites in British Columbia (BC) as of June 2015, by age group. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/501410/british-columbia-consumer-perception-of-e-commerce-site-service-quality-by-age/
BCBusiness. "Consumer Perception of Service Quality While Using E-commerce Websites in British Columbia (Bc) as of June 2015, by Age Group." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 9 Sep 2015, /statistics/501410/british-columbia-consumer-perception-of-e-commerce-site-service-quality-by-age/
BCBusiness, Consumer perception of service quality while using e-commerce websites in British Columbia (BC) as of June 2015, by age group ÌÇÐÄÆƽâ°æ, /statistics/501410/british-columbia-consumer-perception-of-e-commerce-site-service-quality-by-age/ (last visited July 27, 2026)
Consumer perception of service quality while using e-commerce websites in British Columbia (BC) as of June 2015, by age group [Graph], BCBusiness, September 9, 2015. [Online]. Available: /statistics/501410/british-columbia-consumer-perception-of-e-commerce-site-service-quality-by-age/
