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What are some of the issues you have faced when returning a product that you purchased online?

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Source

Release date

March 2015

Region

Germany

Survey time period

March 2015

Number of respondents

762 respondents

Special properties

Among customers who have returned products bought online. Multiple answers were possible.

Citation formats

Issues encountered when returning a product online in Germany in 2015

Published by ÌÇÐÄÆƽâ°æ Research Department, Apr 10, 2015
This statistic displays the findings of a survey among customers who have returned products bought online in Germany in 2015. When asked what issues they had faced, ** percent of the respondents stated that they found the returns policy difficult to understand.
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