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Factors online shoppers want to change on online purchase deliveries in selected Latin American countries in 2024

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Sources

Release date

November 2024

Region

Argentina, Brazil, Colombia, Central and South America, Mexico, Peru

Survey time period

May to June 2024

Number of respondents

8,286 online shoppers

Supplementary notes

The survey was conducted in Argentina, Brazil, Colombia, Mexico, and Peru.

This question was phrased by the source as follows: "What would you like to change about the delivery of products you order online?" ("¿Qué le gustaría cambiar en la entrega de productos que pide en línea?")

Multiple answers were possible.

Citation formats

Desired changes on online purchase deliveries in Latin America 2024, by country

Published by
Yihan Ma,
May 6, 2025

According to a 2024 survey, ** were the main factor online shoppers would like to change about the delivery of their online purchases in Latin America. Almost two-thirds of Brazilians mentioned this option, while ** percent indicated more clarity on delivery times as something they want to be changed. In Mexico, more clarity on delivery times was mentioned by ** percent of survey respondents.

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Statistics on " Online shopping behavior in Latin America "

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Overview

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Online shopping drivers

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Attitudes towards online shopping

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Preferred devices

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Online delivery

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Online shopping behavior

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