| Characteristic | Fashion & accessories | Sports & recreation | Living & furnishing |
|---|---|---|---|
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
| - | - | - | - |
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Source
Sources
Release date
March 2014
More information
Region
Germany
Survey time period
February 2014
Number of respondents
522 merchants; Living and furnishing: n=79, sports and recreation: n=90, fashion and accessories: n= 83
Age group
Method of interview
Online survey
Supplementary notes
Reasons for returning goods can be customer complaints, repairs, wrong shippings or cancelling of orders, as well as difference in ordered and actually shipped quantity of goods.
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