This statistic shows the main triggers for switching electricity suppliers in Great Britain in 2015. Of those surveyed, ** percent of consumers believed the new supplier to be cheaper - this was the leading trigger leading to a switch in suppliers. * percent also believed a new supplier had better customer service, and the percent of respondents switched gas suppliers because they had moved home.
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Ofgem, & Ipsos. (October 11, 2018). Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, und Ipsos. "Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?." Chart. October 11, 2018. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, Ipsos. (2018). Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem, and Ipsos. "Thinking about The Last Time You Switched Your Electricity Supplier, What Was The Main Trigger Causing You to Switch?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 Oct 2018, /statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
Ofgem & Ipsos, Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? ÌÇÐÄÆƽâ°æ, /statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/ (last visited July 31, 2026)
Thinking about the last time you switched your electricity supplier, what was the main trigger causing you to switch? [Graph], Ofgem, & Ipsos, October 11, 2018. [Online]. Available: /statistics/315496/triggers-for-switching-electricity-suppliers-in-great-britain-uk/
