This statistic shows the main triggers for switching gas suppliers in Great Britain in 2015. Of those surveyed, ** percent of consumers believed the new supplier to be cheaper - this was the leading trigger leading to a switch in suppliers. Seven percent also believed a new supplier had better customer service, and **** percent of respondents switched gas suppliers because they had moved homes.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Ofgem, & Ipsos. (September 9, 2016). Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/315453/triggers-for-switching-gas-suppliers-in-great-britain-uk/
Ofgem, und Ipsos. "Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch?." Chart. September 9, 2016. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/315453/triggers-for-switching-gas-suppliers-in-great-britain-uk/
Ofgem, Ipsos. (2016). Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/315453/triggers-for-switching-gas-suppliers-in-great-britain-uk/
Ofgem, and Ipsos. "Thinking about The Last Time You Switched Your Gas Supplier, What Was The Main Trigger Causing You to Switch?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 9 Sep 2016, /statistics/315453/triggers-for-switching-gas-suppliers-in-great-britain-uk/
Ofgem & Ipsos, Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch? ÌÇÐÄÆƽâ°æ, /statistics/315453/triggers-for-switching-gas-suppliers-in-great-britain-uk/ (last visited August 01, 2026)
Thinking about the last time you switched your gas supplier, what was the main trigger causing you to switch? [Graph], Ofgem, & Ipsos, September 9, 2016. [Online]. Available: /statistics/315453/triggers-for-switching-gas-suppliers-in-great-britain-uk/
