The source does not provide accurate information regarding the age of respondents. The survey was conducted online by an independent research company. Responses under 25 percent not shown.
Citation formats
Holiday shopping: U.S. consumers' interactions with store associates 2012-2013
This statistic depicts what U.S. consumers expect from interactions with store associates while shopping for holiday gifts in 2012 and 2013. The 2013 survey revealed that 25 percent of respondents hoped that store associates would assist them with finding gifts.
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Deloitte. (October 15, 2013). Holiday shopping: what U.S. consumers expect from interactions with store associates in 2012 and 2013 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 05, 2026, from /statistics/246673/us-consumers-expectations-of-interactions-with-store-associates/
Deloitte. "Holiday shopping: what U.S. consumers expect from interactions with store associates in 2012 and 2013." Chart. October 15, 2013. ÌÇÐÄÆƽâ°æ. Accessed August 05, 2026. /statistics/246673/us-consumers-expectations-of-interactions-with-store-associates/
Deloitte. (2013). Holiday shopping: what U.S. consumers expect from interactions with store associates in 2012 and 2013. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 05, 2026. /statistics/246673/us-consumers-expectations-of-interactions-with-store-associates/
Deloitte. "Holiday Shopping: What U.S. Consumers Expect from Interactions with Store Associates in 2012 and 2013." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 Oct 2013, /statistics/246673/us-consumers-expectations-of-interactions-with-store-associates/
Deloitte, Holiday shopping: what U.S. consumers expect from interactions with store associates in 2012 and 2013 ÌÇÐÄÆƽâ°æ, /statistics/246673/us-consumers-expectations-of-interactions-with-store-associates/ (last visited August 05, 2026)
Holiday shopping: what U.S. consumers expect from interactions with store associates in 2012 and 2013 [Graph], Deloitte, October 15, 2013. [Online]. Available: /statistics/246673/us-consumers-expectations-of-interactions-with-store-associates/
