The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
The limited-service restaurant industry was not measured in 2004.
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American Customer Satisfaction Index: Starbucks in the U.S. 2006-2026
Starbucks' American Customer Satisfaction Index (ACSI) score in the United States fluctuated from 2006 to 2026. Starbucks' ACSI score was ** in 2026, showing a decrease from 80 in 2025.
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´¡°ä³§±õ®. (June 16, 2026). American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2026 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 24, 2026, from /statistics/216719/starbucks-customer-satisfaction-in-the-us/
´¡°ä³§±õ®. "American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2026." Chart. June 16, 2026. ÌÇÐÄÆƽâ°æ. Accessed July 24, 2026. /statistics/216719/starbucks-customer-satisfaction-in-the-us/
´¡°ä³§±õ®. (2026). American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2026. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 24, 2026. /statistics/216719/starbucks-customer-satisfaction-in-the-us/
´¡°ä³§±õ®. "American Customer Satisfaction Index Scores of Starbucks in The United States from 2006 to 2026." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 16 Jun 2026, /statistics/216719/starbucks-customer-satisfaction-in-the-us/
´¡°ä³§±õ®, American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2026 ÌÇÐÄÆƽâ°æ, /statistics/216719/starbucks-customer-satisfaction-in-the-us/ (last visited July 24, 2026)
American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2026 [Graph], ´¡°ä³§±õ®, June 16, 2026. [Online]. Available: /statistics/216719/starbucks-customer-satisfaction-in-the-us/
