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Share of consumers using chatbots and AI tools when shopping online in Poland in 2025

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Sources

Release date

September 2025

Region

Poland

Survey time period

2025

Number of respondents

1,262 respondents

Age group

15 years and older

Special properties

People shopping online

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* The original question was worded as follows: (Polish) " Czy zdarza Ci się korzystać z chatbotów/ narzędzi AI (takich jak Gemini, ChatGPT, Claude, Copilot, Perplexity itp.)?"

Citation formats

Share of consumers using chatbots and AI tools when shopping online in Poland 2025

Published by
Petroc Taylor,
Oct 8, 2025

In 2025, ** percent of respondents in Poland used chatbots and AI tools when shopping online.

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Statistics on " E-commerce in Poland "

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Topics

E-commerce in PolandDigital payments in PolandE-commerce in the United Kingdom (UK)E-commerce in the European UnionE-commerce in Germany
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