Poland: e-commerce delivery methods 2025| ��ƽ��

Favorite delivery methods used for online shopping in Poland from 2023 to 2025

Characteristic	2023	2024	2025
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Release date

September 2025

More information

Region

Poland

Survey time period

2023 to 2025

Number of respondents

1,198 respondents

Age group

15 years and older

Special properties

Internet users; all who shop online

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* The original question was worded as follows (Polish): "A z których z poniższych form dostawy towaru korzystasz najczęściej podczas zakupów przez internet?" (English: Which of the following forms of product delivery do you use most often when shopping online?).

Citation formats

Poland's e-commerce landscape continues to grow, and parcel machines have been the preferred method of delivery so far. In 2025, an overwhelming ** percent of online shoppers in Poland opted for delivery to parcel machines, likely due to their widespread availability, flexible pickup times, and ease of use.

Growth of the courier, express, and parcel market

The popularity of parcel machines aligns with the overall growth of the courier, express, and parcel (CEP) market in Poland. The volume of delivered parcels has been constantly growing and reached *** billion in 2023. Moreover, in 2024, the CEP market value reached ** billion zloty, with projections indicating a ** percent increase by 2028.

InPost's dominance in the market

InPost, a Polish logistics company, has become a major player in the e-commerce delivery industry. In 2024, the company's parcel machines were the most common method of delivery for online shopping in Poland, chosen by ** percent of respondents. Additionally, the company’s success is evident in its delivery volume, which exceeded *** billion parcels in 2024, representing a ** percent increase from the previous year.