According to a survey conducted in China in 2025, ** percent of respondents said that they explore AI recommendations in online shopping. Customer service chatbot and AI-powered search were also popular Gen-AI functions among Chinese consumers.
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sgpjbg.com. (March 28, 2025). Share of shoppers using generative AI in online shopping in China in 2025, by function [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/1618918/china-gen-ai-adoption-in-online-shopping-by-function/
sgpjbg.com. "Share of shoppers using generative AI in online shopping in China in 2025, by function." Chart. March 28, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/1618918/china-gen-ai-adoption-in-online-shopping-by-function/
sgpjbg.com. (2025). Share of shoppers using generative AI in online shopping in China in 2025, by function. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/1618918/china-gen-ai-adoption-in-online-shopping-by-function/
sgpjbg.com. "Share of Shoppers Using Generative Ai in Online Shopping in China in 2025, by Function." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 28 Mar 2025, /statistics/1618918/china-gen-ai-adoption-in-online-shopping-by-function/
sgpjbg.com, Share of shoppers using generative AI in online shopping in China in 2025, by function ÌÇÐÄÆƽâ°æ, /statistics/1618918/china-gen-ai-adoption-in-online-shopping-by-function/ (last visited July 25, 2026)
Share of shoppers using generative AI in online shopping in China in 2025, by function [Graph], sgpjbg.com, March 28, 2025. [Online]. Available: /statistics/1618918/china-gen-ai-adoption-in-online-shopping-by-function/
