The survey respondents comprised of 47 insurers. From these respondents, 24 were large carriers having one billion in premiums. The remaining firms were midsize and smaller firms.Â
Firms were asked in which department(s) have they focused most in automating. Respondents could select up to three choices. Â
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Share of large insurance departments that have been automation focused worldwide 2023
As of 2023, large insurance firms focused automation efforts on claims processing, with over **** of surveyed firms stating this department was the most automated. Underwriting held second place, with ** percent of firms stating they had concentrated efforts on this department.
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LinkedIn, & OZ Digital Consulting. (November 28, 2023). Share of large insurance company departments that have been the most automated worldwide in 2023, by department [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 02, 2026, from /statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
LinkedIn, und OZ Digital Consulting. "Share of large insurance company departments that have been the most automated worldwide in 2023, by department." Chart. November 28, 2023. ÌÇÐÄÆƽâ°æ. Accessed August 02, 2026. /statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
LinkedIn, OZ Digital Consulting. (2023). Share of large insurance company departments that have been the most automated worldwide in 2023, by department. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 02, 2026. /statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
LinkedIn, and OZ Digital Consulting. "Share of Large Insurance Company Departments That Have Been The Most Automated Worldwide in 2023, by Department." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 28 Nov 2023, /statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
LinkedIn & OZ Digital Consulting, Share of large insurance company departments that have been the most automated worldwide in 2023, by department ÌÇÐÄÆƽâ°æ, /statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/ (last visited August 02, 2026)
Share of large insurance company departments that have been the most automated worldwide in 2023, by department [Graph], LinkedIn, & OZ Digital Consulting, November 28, 2023. [Online]. Available: /statistics/1475212/share-of-large-insurance-departments-that-have-been-automation-focused/
