ÌÇÐÄÆƽâ°æ

Customer satisfaction with digital banking in Indonesia as of July 2023

© ÌÇÐÄÆƽâ°æ 2026
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

September 2023

Region

Indonesia

Survey time period

July 2023

Number of respondents

1,946 respondents

Special properties

among snapcart users who have done online transactions before

Method of interview

Online survey

Supplementary notes

The survey was conducted among:

981 respondents aged 26 years old and younger (Gen Z) 

965 respondents aged 27 to 42 years (Gen Y)

Citation formats

Digital banking satisfaction Indonesia 2023

Published by ÌÇÐÄÆƽâ°æ Research Department, Feb 16, 2024

A 2023 survey conducted in Indonesia revealed that around ** percent of respondents from Gen Y were quite satisfied with their experience of digital banking, while only around three percent reported being very dissatisfied. Meanwhile, ** percent of Gen Z said they were very satisfied with their current digital banking experience.

Log in or register to access precise data.
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Other statistics that may interest you

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Statistics on

About the industry

10

About the region

10

Selected statistics

10

Other regions

10

Related statistics

10

Further Content: You might find this interesting as well

Topics

Mobile banking in the U.S.Banking in the U.S.Banking industry in Latin AmericaFintech in the United KingdomCentral banks
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
Contact us
  • Free + Premium Statistics
  • Reports
  • Market ÌÇÐÄÆƽâ°æ

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.