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Evolution of quick commerce customer base in France between 2022 and 1st quarter 2023

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Sources

Release date

April 2023

Region

France

Survey time period

2022 and Q1 2023

Supplementary notes

The source looks at the customer base of the following quick commerce players: Gopuff, Gorillas, Flink, and Getir.

Citation formats

Change in q-commerce customer base in France 2022-2023

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 8, 2023
Looking at the evolution in the customer base of quick commerce companies Getir, Flink, Gorillas, and Gopuff in France, around ** percent have churned to competition (like UberEats, Deliveroo, or retailers offering Drive services) between 2022 and first quarter of 2023. Approximately ** percent of shoppers were recurring customers to quick commerce platforms.
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