| Characteristic | 2022 | 2021 |
|---|---|---|
| Development | 13% | - |
| Research and development | 12% | 10% |
| Supply chain | 11% | 10% |
| Management | 11% | 10% |
| Legal | 11% | 9% |
| Marketing | 11% | 10% |
| Facilities | 10% | 9% |
| Sales | 10% | 10% |
| Finance | 10% | 9% |
| Human resources | 10% | 10% |
| Logistics | 10% | 8% |
| Administration services | 10% | 9% |
| Project management | 9% | 11% |
| Operations | 9% | 11% |
| Audit | 9% | 6% |
| Communications | 9% | 9% |
| Customer service | 9% | 8% |
| Maintenance | 8% | 12% |
| Production | 8% | 11% |
| Quality | 8% | 12% |
| Warehouse | 8% | 10% |
| Accounting | 9% | 10% |
| Engineering | 9% | 11% |
| Purchasing | 8% | 12% |
| Security | 8% | 8% |
| Information technology | 7% | 6% |
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Source
Source
Release date
March 2023
More information
Region
Worldwide
Survey time period
2021 and 2022
Supplementary notes
Data is based on a survey of 7,500 working adults and 1,050 IT security professionals across 15 countries worldwide.
The source adds the following information regarding the phishing simulations and failure rates measurements:
"Among our customers, three-quarters of departments were involved in 474 campaigns, receiving 6,000 messages or more in 2022 with almost 800 templates."
"Development" was added in 2022 survey.
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