The cart abandonment rate in Japan was the highest among shoppers accessing platforms with mobile devices as of the second quarter of 2025. While ** percent of online shopping baskets created on mobile devices did not result in completed orders, the share was lower among shoppers using computers.
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Salesforce Research. (September 9, 2025). Share of carts abandoned in online shopping in Japan as of 2nd quarter 2025, by device [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 27, 2026, from /statistics/1333592/japan-cart-abandonment-rate-by-device/
Salesforce Research. "Share of carts abandoned in online shopping in Japan as of 2nd quarter 2025, by device." Chart. September 9, 2025. ÌÇÐÄÆÆ½â°æ. Accessed July 27, 2026. /statistics/1333592/japan-cart-abandonment-rate-by-device/
Salesforce Research. (2025). Share of carts abandoned in online shopping in Japan as of 2nd quarter 2025, by device. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 27, 2026. /statistics/1333592/japan-cart-abandonment-rate-by-device/
Salesforce Research. "Share of Carts Abandoned in Online Shopping in Japan as of 2nd Quarter 2025, by Device." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 9 Sep 2025, /statistics/1333592/japan-cart-abandonment-rate-by-device/
Salesforce Research, Share of carts abandoned in online shopping in Japan as of 2nd quarter 2025, by device ÌÇÐÄÆÆ½â°æ, /statistics/1333592/japan-cart-abandonment-rate-by-device/ (last visited July 27, 2026)
Share of carts abandoned in online shopping in Japan as of 2nd quarter 2025, by device [Graph], Salesforce Research, September 9, 2025. [Online]. Available: /statistics/1333592/japan-cart-abandonment-rate-by-device/