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Delivery of different digital banking capabilities among financial services providers worldwide in 2021, by method

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Source

Release date

October 2021

Region

Worldwide

Survey time period

June to July, 2021

Number of respondents

760 respondents

Special properties

The respondents were decision-makers at global financial services institutions

Method of interview

Online survey

Supplementary notes

The source does not provide any information regarding missing percentage points to 100 percent.

Citation formats

Digital banking capabilities delivery among providers worldwide 2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Feb 28, 2022
Integration and data exchange with third parties, and internal capabilities offered as a service to third parties were the two digital banking capabilities that decision-makers at global financial services institutions were the most interested to outsource partly or exclusively to a third party. Only ** percent of respondents planned to build these capabilities themselves, while around between ** to ** percent planned to outsource it to some degree.
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