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Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020
Market share of CRM SaaS companies in China H1 2020
In the first half of 2020, the American company Salesforce had a market share of **** percent in the Chinese customer relationship management (CRM) software market, which was the largest amongst other major rivals. However, around ** percent of the market was occupied by companies with a market share of below *** percent.
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* For commercial use only
Basic Account
For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
- Free Statistics
Based on your interests
Starter Account
For single users
$199 USD
per month, billed annually
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- Free Statistics
- Premium Statistics
The statistic on this page is a Premium Statistic and is included in this account.
Professional Account
For teams of up to 99 users
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- Market ÌÇÐÄÆƽâ°æ
1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.
Forward Intelligence (Qianzhan). (January 15, 2021). Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/1276220/china-market-share-of-crm-saas-companies/
Forward Intelligence (Qianzhan). "Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020." Chart. January 15, 2021. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/1276220/china-market-share-of-crm-saas-companies/
Forward Intelligence (Qianzhan). (2021). Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/1276220/china-market-share-of-crm-saas-companies/
Forward Intelligence (Qianzhan). "Share of Customer Relationship Management (Crm) Software Companies in The Chinese Software-as-a-service (Saas) Market in 1st Half of 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 Jan 2021, /statistics/1276220/china-market-share-of-crm-saas-companies/
Forward Intelligence (Qianzhan), Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020 ÌÇÐÄÆƽâ°æ, /statistics/1276220/china-market-share-of-crm-saas-companies/ (last visited August 03, 2026)
Share of customer relationship management (CRM) software companies in the Chinese software-as-a-service (SaaS) market in 1st half of 2020 [Graph], Forward Intelligence (Qianzhan), January 15, 2021. [Online]. Available: /statistics/1276220/china-market-share-of-crm-saas-companies/
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