Petroc Taylor
Research expert covering global developments in the use of data
Get in touch with us now| Characteristic | IT workflows | Customer and employee workflows | Creator workflows and others |
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Source
Source
Release date
January 2025
More information
Region
Worldwide
Survey time period
2020 to 2024
Supplementary notes
IT workflows include IT service mgmt, IT operations mgmt, IT business mgmt, IT asset mgmt, DevOps, security operations, governance, risk and compliance, telecom network performance mgmt.
Customer and employee workflows include customer service mgmt, field service mgmt, connected operations, financial services operations, telecom services mgmt, HR service deliver, workplace service delivery, legal service delivery, procurement service mgmt, safe workplace suite.
Creator workflows and others include app engine, IntegrationHub and others.
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