The original question posed in the survey was: 'As stores re-open more permanently, where are you most likely to go to make the following types of purchases?'
This statistic excludes the following answer options: 'Physical store' and 'Other'.
Citation formats
Post pandemic online purchase intention in Canada, by channel and category
The coronavirus pandemic left a huge impact on every aspect of human lives, and purchase habits are no exception. Almost **** in *** apparel and footwear consumers in Canada were inclined to continue to shop from digital channels once stores are permanently open. Buying online from websites was the first choice across all categories, except for restaurant meals, where ** percent of respondents preferred apps.
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Salesforce Research. (August 4, 2021). Online purchase intention once stores are permanently open after the pandemic in Canada 2021, by sales channel and product category [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 29, 2026, from /statistics/1272226/post-pandemic-online-purchase-intention-by-channel-category-canada/
Salesforce Research. "Online purchase intention once stores are permanently open after the pandemic in Canada 2021, by sales channel and product category." Chart. August 4, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 29, 2026. /statistics/1272226/post-pandemic-online-purchase-intention-by-channel-category-canada/
Salesforce Research. (2021). Online purchase intention once stores are permanently open after the pandemic in Canada 2021, by sales channel and product category. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 29, 2026. /statistics/1272226/post-pandemic-online-purchase-intention-by-channel-category-canada/
Salesforce Research. "Online Purchase Intention Once Stores Are Permanently Open after The Pandemic in Canada 2021, by Sales Channel and Product Category." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 4 Aug 2021, /statistics/1272226/post-pandemic-online-purchase-intention-by-channel-category-canada/
Salesforce Research, Online purchase intention once stores are permanently open after the pandemic in Canada 2021, by sales channel and product category ÌÇÐÄÆƽâ°æ, /statistics/1272226/post-pandemic-online-purchase-intention-by-channel-category-canada/ (last visited July 29, 2026)
Online purchase intention once stores are permanently open after the pandemic in Canada 2021, by sales channel and product category [Graph], Salesforce Research, August 4, 2021. [Online]. Available: /statistics/1272226/post-pandemic-online-purchase-intention-by-channel-category-canada/
