In 2020, hotel executives in the United States were surveyed on their adoption rates of contactless hotel technologies. The majority of respondents, ** percent, stated that they were considering new digital messaging services to handle guest requests in the future.
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Skift. (December 21, 2020). Adoption rates of selected contactless technologies in hotels in the United States in 2020 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 05, 2026, from /statistics/1254942/adoption-rates-of-contactless-technologies-in-us-hotels/
Skift. "Adoption rates of selected contactless technologies in hotels in the United States in 2020." Chart. December 21, 2020. ÌÇÐÄÆÆ½â°æ. Accessed August 05, 2026. /statistics/1254942/adoption-rates-of-contactless-technologies-in-us-hotels/
Skift. (2020). Adoption rates of selected contactless technologies in hotels in the United States in 2020. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 05, 2026. /statistics/1254942/adoption-rates-of-contactless-technologies-in-us-hotels/
Skift. "Adoption Rates of Selected Contactless Technologies in Hotels in The United States in 2020." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 21 Dec 2020, /statistics/1254942/adoption-rates-of-contactless-technologies-in-us-hotels/
Skift, Adoption rates of selected contactless technologies in hotels in the United States in 2020 ÌÇÐÄÆÆ½â°æ, /statistics/1254942/adoption-rates-of-contactless-technologies-in-us-hotels/ (last visited August 05, 2026)
Adoption rates of selected contactless technologies in hotels in the United States in 2020 [Graph], Skift, December 21, 2020. [Online]. Available: /statistics/1254942/adoption-rates-of-contactless-technologies-in-us-hotels/