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Attitude towards face-to-face contact when purchasing or applying for investment products in Japan in 2020

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Source

Release date

December 2020

Region

Japan

Survey time period

September 2020

Number of respondents

102,995 respondents

Age group

20 years and older

Method of interview

Online survey

Supplementary notes

In the survey, face-to-face contact was defined as contact at the counter or a visit from a representative, while non face-to-face contact included video calls, etc.
Survey results are excluding all respondents who selected "do not know" as a response.

Citation formats

Opinion on face-to-face contact when purchasing investment products in Japan in 2020

Published by ÌÇÐÄÆƽâ°æ Research Department, May 17, 2021
In a survey conducted in September 2019, around ** percent of the respondents in Japan stated that they did not want to meet face-to-face to purchase investment products. While ** percent wished to have face-to-face contact, more than ** percent were undecided whether they wished in-person contact.
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