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Common aspects influencing the choice of financial institutions among people in one-person households in Japan in 2021

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Release date

February 2022

Region

Japan

Survey time period

September 3 to 15, 2021

Number of respondents

2,500 respondents

Age group

20-79 years

Special properties

among respondents in a one-person household; up to three answers possible

Method of interview

Online survey

Supplementary notes

Original question: "What are the reasons for choosing a financial institution?"

Citation formats

Factors in choice for financial institution of single households in Japan 2021

Published by K. Scholle, Feb 16, 2022
The availability of branches and ATMs in the neighborhood was a factor influencing the selection of financial institutions for the majority of single households, according to a survey conducted in Japan in 2021. Around ** percent of one-person households named the availability of ATMs and branches as a selection criterion, while about ** percent stated that a wide range of online services was a factor influencing their choice.
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