single answer format; among consumers who use cashless payment methods
Method of interview
Online survey
Supplementary notes
Original survey question: "Have you started using cashless payments at shops where you used to pay in cash during the coronavirus (COVID-19) pandemic?"
Citation formats
Impact of the COVID-19 pandemic on cashless payment usage in Japan 2020, by age group
Asked whether they had started using cashless payments at shops where they used to pay in cash as a result of the coronavirus (COVID-19) pandemic in a survey conducted in July 2020, around **** percent of the respondents in Japan agreed at least to some extent. A share of ** percent stated they had not changed their payment behavior.
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JCB. (August 20, 2020). Changes regarding the use of cashless payment methods during the coronavirus (COVID-19) pandemic in Japan as of July 2020, by age group [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 26, 2026, from /statistics/1228859/japan-digital-payment-usage-during-coronavirus-pandemic-by-age-group/
JCB. "Changes regarding the use of cashless payment methods during the coronavirus (COVID-19) pandemic in Japan as of July 2020, by age group." Chart. August 20, 2020. ÌÇÐÄÆÆ½â°æ. Accessed July 26, 2026. /statistics/1228859/japan-digital-payment-usage-during-coronavirus-pandemic-by-age-group/
JCB. (2020). Changes regarding the use of cashless payment methods during the coronavirus (COVID-19) pandemic in Japan as of July 2020, by age group. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 26, 2026. /statistics/1228859/japan-digital-payment-usage-during-coronavirus-pandemic-by-age-group/
JCB. "Changes regarding The Use of Cashless Payment Methods during The Coronavirus (Covid-19) Pandemic in Japan as of July 2020, by Age Group." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 20 Aug 2020, /statistics/1228859/japan-digital-payment-usage-during-coronavirus-pandemic-by-age-group/
JCB, Changes regarding the use of cashless payment methods during the coronavirus (COVID-19) pandemic in Japan as of July 2020, by age group ÌÇÐÄÆÆ½â°æ, /statistics/1228859/japan-digital-payment-usage-during-coronavirus-pandemic-by-age-group/ (last visited July 26, 2026)
Changes regarding the use of cashless payment methods during the coronavirus (COVID-19) pandemic in Japan as of July 2020, by age group [Graph], JCB, August 20, 2020. [Online]. Available: /statistics/1228859/japan-digital-payment-usage-during-coronavirus-pandemic-by-age-group/