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Consumer considerations in choosing insurers in Asia Pacific in 2020

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Sources

Release date

April 2020

Region

APAC

Survey time period

April 2020

Number of respondents

2,500 respondents

Special properties

residents in Australia, Singapore, Hong Kong, and Mainland China cities of Beijing and Shanghai

Method of interview

Online survey

Supplementary notes

The data was collected via smartphone, laptop, or tablet devices.

Citation formats

Consumer considerations in choosing insurers APAC 2020

Published by Jenny Yang, Apr 6, 2021
According to a survey from April 2020, processing policies online from start to finish was a top consideration in choosing an insurer for ** percent of respondents in the Asia Pacific region. Priority access to healthcare products such as face masks and medication and access to healthcare services such as virtual GP sessions were other major considerations in choosing an insurer in the Asia Pacific region.
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