This statistic displays the most common reasons for returns as reported by global consumers who have made at least one online purchase in the last year. During the survey, ** percent of respondents stated that they returned their order to non-Amazon merchants because the size, fit or color was wrong.
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Digital Commerce 360. (September 12, 2019). Most common reason to return an online order in the world in 2019, by merchant type [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 24, 2026, from /statistics/872987/reverse-logistics-reasons-for-returns-united-states/
Digital Commerce 360. "Most common reason to return an online order in the world in 2019, by merchant type." Chart. September 12, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 24, 2026. /statistics/872987/reverse-logistics-reasons-for-returns-united-states/
Digital Commerce 360. (2019). Most common reason to return an online order in the world in 2019, by merchant type. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 24, 2026. /statistics/872987/reverse-logistics-reasons-for-returns-united-states/
Digital Commerce 360. "Most Common Reason to Return An Online Order in The World in 2019, by Merchant Type." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 12 Sep 2019, /statistics/872987/reverse-logistics-reasons-for-returns-united-states/
Digital Commerce 360, Most common reason to return an online order in the world in 2019, by merchant type ÌÇÐÄÆƽâ°æ, /statistics/872987/reverse-logistics-reasons-for-returns-united-states/ (last visited July 24, 2026)
Most common reason to return an online order in the world in 2019, by merchant type [Graph], Digital Commerce 360, September 12, 2019. [Online]. Available: /statistics/872987/reverse-logistics-reasons-for-returns-united-states/
