The penetration rate was calculated by the number of active users who used a specific e-commerce service divided by the total number of e-commerce active users.
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Penetration rate of e-commerce among senior users in China 2021, by category
As of October 2021, the penetration rate of horizontal e-commerce apps among senior active internet users in China reached **** percent. Also, about *** percent of seniors above 50 years old were active users of social commerce apps.
How does technology change the life of the Chinese elderly?
With the rapid development of internet infrastructure and the affordability of smart devices, an increasing number of elderly Chinese have become tech-savvy. According to a survey in 2021, nearly ** percent of middle-aged and elderly in China spent at least **** hours online. Thanks to modern technology, the elderly of today have better access to information, goods, and services without relying on their families. This also meant convenient access to essential services like finances and health care.
How do senior internet users change China’s e-commerce landscape?
China's senior consumers have become prominent players in the country's e-commerce landscape. On the one hand, the elderly accounted for a large part of the growth in China’s new e-commerce users. Almost half of the new Taobao e-commerce customers during the Singles' Day sales in 2021 were born before 1970. Additionally, senior consumers are often more patient than their ascenders in finding a cheaper deal, thereby encouraging the development of apps that compare prices and offer discounts.
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CBNData. (December 7, 2021). Penetration rate of online shopping apps among active users above 50 years old in China as of October 2021, by category [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/1132864/china-ecommerce-penetration-rate-among-active-senior-online-shoppers-by-category/
CBNData. "Penetration rate of online shopping apps among active users above 50 years old in China as of October 2021, by category." Chart. December 7, 2021. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/1132864/china-ecommerce-penetration-rate-among-active-senior-online-shoppers-by-category/
CBNData. (2021). Penetration rate of online shopping apps among active users above 50 years old in China as of October 2021, by category. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/1132864/china-ecommerce-penetration-rate-among-active-senior-online-shoppers-by-category/
CBNData. "Penetration Rate of Online Shopping Apps among Active Users above 50 Years Old in China as of October 2021, by Category." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 7 Dec 2021, /statistics/1132864/china-ecommerce-penetration-rate-among-active-senior-online-shoppers-by-category/
CBNData, Penetration rate of online shopping apps among active users above 50 years old in China as of October 2021, by category ÌÇÐÄÆÆ½â°æ, /statistics/1132864/china-ecommerce-penetration-rate-among-active-senior-online-shoppers-by-category/ (last visited July 31, 2026)
Penetration rate of online shopping apps among active users above 50 years old in China as of October 2021, by category [Graph], CBNData, December 7, 2021. [Online]. Available: /statistics/1132864/china-ecommerce-penetration-rate-among-active-senior-online-shoppers-by-category/