Share of online adults in the United States who have missed a payment on at least one internet bill since the COVID-19 outbreak in January as of June 2020, by income
Characteristic
Share of respondents
Under 50k
20%
50k-100k
6%
100k+
7%
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Original question: And specifically, have you missed a payment on at least one internet bill since the COVID-19 pandemic (coronavirus) spread to the U.S.
in January 2020?
Citation formats
U.S. adults who have missed an internet bill since COVID-19 outbreak 2020, by income
A June 2020 survey revealed that 20 percent of online U.S. adults with an income of under 50 thousand U.S. dollars had missed at least one payment for their internet bill since the outbreak of COVID-19 in the United States. In comparison, only 7 percent of U.S. adults with an income of over 100 thousand U.S. dollars had missed at least one of their internet payment bills. Internet access has become an even more vital service during the coronavirus pandemic, and 51 percent of U.S. adults stated that an interruption in their internet or cell service would be a major problem for them during the COVID-19 pandemic.
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Morning Consult. (June 30, 2020). Share of online adults in the United States who have missed a payment on at least one internet bill since the COVID-19 outbreak in January as of June 2020, by income [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 04, 2026, from /statistics/1131418/united-states-adults-missed-one-internet-payment-bill-coronavirus-income/
Morning Consult. "Share of online adults in the United States who have missed a payment on at least one internet bill since the COVID-19 outbreak in January as of June 2020, by income." Chart. June 30, 2020. ÌÇÐÄÆƽâ°æ. Accessed August 04, 2026. /statistics/1131418/united-states-adults-missed-one-internet-payment-bill-coronavirus-income/
Morning Consult. (2020). Share of online adults in the United States who have missed a payment on at least one internet bill since the COVID-19 outbreak in January as of June 2020, by income. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 04, 2026. /statistics/1131418/united-states-adults-missed-one-internet-payment-bill-coronavirus-income/
Morning Consult. "Share of Online Adults in The United States Who Have Missed a Payment on at Least One Internet Bill since The Covid-19 Outbreak in January as of June 2020, by Income." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 30 Jun 2020, /statistics/1131418/united-states-adults-missed-one-internet-payment-bill-coronavirus-income/
Morning Consult, Share of online adults in the United States who have missed a payment on at least one internet bill since the COVID-19 outbreak in January as of June 2020, by income ÌÇÐÄÆƽâ°æ, /statistics/1131418/united-states-adults-missed-one-internet-payment-bill-coronavirus-income/ (last visited August 04, 2026)
Share of online adults in the United States who have missed a payment on at least one internet bill since the COVID-19 outbreak in January as of June 2020, by income [Graph], Morning Consult, June 30, 2020. [Online]. Available: /statistics/1131418/united-states-adults-missed-one-internet-payment-bill-coronavirus-income/
