This statistic presents the preferred channels of communication for French people aged between 18 and 34 years old in terms of banking services in 2017. More than one-third of respondents stated that they preferred to contact their bank by e-mail or by telephone with a designated agent to request, for example, a modification of their bank account settings.
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Roland Berger, & Facebook. (February 1, 2017). How do you interact with your bank when you want to change your account settings or receive some advice? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 04, 2026, from /statistics/1092314/banking-services-means-of-communication-preferred-by-the-french/
Roland Berger, und Facebook. "How do you interact with your bank when you want to change your account settings or receive some advice?." Chart. February 1, 2017. ÌÇÐÄÆƽâ°æ. Accessed August 04, 2026. /statistics/1092314/banking-services-means-of-communication-preferred-by-the-french/
Roland Berger, Facebook. (2017). How do you interact with your bank when you want to change your account settings or receive some advice?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 04, 2026. /statistics/1092314/banking-services-means-of-communication-preferred-by-the-french/
Roland Berger, and Facebook. "How Do You Interact with Your Bank When You Want to Change Your Account Settings or Receive Some Advice?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Feb 2017, /statistics/1092314/banking-services-means-of-communication-preferred-by-the-french/
Roland Berger & Facebook, How do you interact with your bank when you want to change your account settings or receive some advice? ÌÇÐÄÆƽâ°æ, /statistics/1092314/banking-services-means-of-communication-preferred-by-the-french/ (last visited August 04, 2026)
How do you interact with your bank when you want to change your account settings or receive some advice? [Graph], Roland Berger, & Facebook, February 1, 2017. [Online]. Available: /statistics/1092314/banking-services-means-of-communication-preferred-by-the-french/
