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Most desired additional bank services among respondents in Malaysia as of November 2019

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Sources

Release date

November 2019

Region

Malaysia

Survey time period

October 2019

Number of respondents

1,517 respondents

Age group

18 years and older

Special properties

Respondents were imposed for age, gender and income to ensure sample representivity when reporting at the overall level.

Method of interview

Online survey

Supplementary notes

* A FX wallet is a multi-currency wallet with the aim to help paying overseas, some banks offer the services without incurring foreign transaction fees.

Citation formats

Most desired additional bank services in Malaysia 2019

Published by
F. Watty,
Jan 30, 2020
According to a survey in November 2019, ** percent of respondents in Malaysia longed for a FX* wallet account that can be used directly for transactions in foreign countries as an additional bank service. The digital approach is growing as a part of the business model for banks in Malaysia. In December 2019, Bank Negara, Malaysia's central bank, established licensing frameworks for virtual banks in the country.
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