According to a survey in November 2019, ** percent of respondents in Malaysia who had or more pain points stated they were very interested in opening a virtual bank account. The digital approach is growing as a part of the business model for banks in Malaysia. In December 2019, Bank Negara, Malaysia's central bank, established licensing frameworks for virtual banks in the country.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
PwC. (November 28, 2019). Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 30, 2026, from /statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/
PwC. "Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points." Chart. November 28, 2019. ÌÇÐÄÆÆ½â°æ. Accessed July 30, 2026. /statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/
PwC. (2019). Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 30, 2026. /statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/
PwC. "Share of Respondents in Malaysia Who Are Very Interested in Opening a Virtual Banking Account as of November 2019, by Pain Points." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 28 Nov 2019, /statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/
PwC, Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points ÌÇÐÄÆÆ½â°æ, /statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/ (last visited July 30, 2026)
Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points [Graph], PwC, November 28, 2019. [Online]. Available: /statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/