The total deal value from the acquisitions of customer experience software vendors reached a record high of **** billion U.S. dollars in 2018. Customer experience software includes software for advertising, marketing, customer service, e-commerce and other forms of customer engagement.
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451 Research. (September 19, 2019). Total deal value of customer experience software mergers and acquisitions (M&A) worldwide from 2010 to 2019 (in billion U.S. dollars) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1052939/worldwide-customer-experience-software-manda/
451 Research. "Total deal value of customer experience software mergers and acquisitions (M&A) worldwide from 2010 to 2019 (in billion U.S. dollars)." Chart. September 19, 2019. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1052939/worldwide-customer-experience-software-manda/
451 Research. (2019). Total deal value of customer experience software mergers and acquisitions (M&A) worldwide from 2010 to 2019 (in billion U.S. dollars). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1052939/worldwide-customer-experience-software-manda/
451 Research. "Total Deal Value of Customer Experience Software Mergers and Acquisitions (M&a) Worldwide from 2010 to 2019 (in Billion U.S. Dollars)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 19 Sep 2019, /statistics/1052939/worldwide-customer-experience-software-manda/
451 Research, Total deal value of customer experience software mergers and acquisitions (M&A) worldwide from 2010 to 2019 (in billion U.S. dollars) ÌÇÐÄÆÆ½â°æ, /statistics/1052939/worldwide-customer-experience-software-manda/ (last visited July 24, 2026)
Total deal value of customer experience software mergers and acquisitions (M&A) worldwide from 2010 to 2019 (in billion U.S. dollars) [Graph], 451 Research, September 19, 2019. [Online]. Available: /statistics/1052939/worldwide-customer-experience-software-manda/