Data provided by ÌÇÐÄÆÆ½â°æ Market ÌÇÐÄÆÆ½â°æ are estimates.
eServices refer to the delivery of services through electronic means, typically via the internet. eServices offer the convenience of conducting transactions and accessing information online and have become increasingly popular in recent years due to the growth of internet accessibility and the increasing use of digital devices.
The definition includes event tickets (sport events, music events and cinema tickets), dating services (matchmaking, online dating, casual dating), online gambling, and online education. The ticket reservation or purchase can be completed on a desktop PC or via mobile devices (smartphones or tablets).
The definition of eServices does not include media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, and neither are revenues from software downloads, and services, or price/product comparison site commission fees.
All figures are estimate. A detailed methodology can be found in the ÌÇÐÄÆÆ½â°æ Market ÌÇÐÄÆÆ½â°æ.
The number of eServices users is forecast to continuously increase within the next years. After *** consecutive years of increase across all segments, the global eServices user count is estimated to reach *** billion by 2027.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Use ÌÇÐÄÆÆ½â°æ now:
unlimited access to all content
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
ÌÇÐÄÆÆ½â°æ. (April 1, 2023). Number of eServices users worldwide from 2017 to 2027, by segment (in billions) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 15, 2026, from /forecasts/1391307/eservices-users-segment-worldwide/
ÌÇÐÄÆÆ½â°æ. "Number of eServices users worldwide from 2017 to 2027, by segment (in billions)." Chart. April 1, 2023. ÌÇÐÄÆÆ½â°æ. Accessed July 15, 2026. /forecasts/1391307/eservices-users-segment-worldwide/
ÌÇÐÄÆÆ½â°æ. (2023). Number of eServices users worldwide from 2017 to 2027, by segment (in billions). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 15, 2026. /forecasts/1391307/eservices-users-segment-worldwide/
ÌÇÐÄÆÆ½â°æ. "Number of Eservices Users Worldwide from 2017 to 2027, by Segment (in Billions)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Apr 2023, /forecasts/1391307/eservices-users-segment-worldwide/
ÌÇÐÄÆÆ½â°æ, Number of eServices users worldwide from 2017 to 2027, by segment (in billions) ÌÇÐÄÆÆ½â°æ, /forecasts/1391307/eservices-users-segment-worldwide/ (last visited July 15, 2026)
Number of eServices users worldwide from 2017 to 2027, by segment (in billions) [Graph], ÌÇÐÄÆÆ½â°æ, April 1, 2023. [Online]. Available: /forecasts/1391307/eservices-users-segment-worldwide/