* Energy suppliers in the United Kingdom are required to provide quarterly figures detailing the nature and volume of complaints. In 2018, Ofgem updated the reporting requirements. Prior to Q2 2018, figures were for complaints resolved in 13 weeks.
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Complaints resolved by Octopus Energy within eight weeks in Great Britain 2017-2019
This statistic shows the quarterly complaints independent energy supplier Octopus Energy resolved within eight weeks in Great Britain from 2017 to 2018. The resolution rate has not dropped below 90 percent during this period, and reached 100 percent in both the second and fourth quarters of 2018.
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Octopus Energy . (February 1, 2020). Percentage of quarterly complaints resolved by Octopus Energy within eight weeks in Great Britain from 2017 to 2019* [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 29, 2026, from /statistics/979827/octopus-energy-complaints-resolved-within-eight-weeks/
Octopus Energy . "Percentage of quarterly complaints resolved by Octopus Energy within eight weeks in Great Britain from 2017 to 2019*." Chart. February 1, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 29, 2026. /statistics/979827/octopus-energy-complaints-resolved-within-eight-weeks/
Octopus Energy . (2020). Percentage of quarterly complaints resolved by Octopus Energy within eight weeks in Great Britain from 2017 to 2019*. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 29, 2026. /statistics/979827/octopus-energy-complaints-resolved-within-eight-weeks/
Octopus Energy . "Percentage of Quarterly Complaints Resolved by Octopus Energy within Eight Weeks in Great Britain from 2017 to 2019*." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Feb 2020, /statistics/979827/octopus-energy-complaints-resolved-within-eight-weeks/
Octopus Energy , Percentage of quarterly complaints resolved by Octopus Energy within eight weeks in Great Britain from 2017 to 2019* ÌÇÐÄÆƽâ°æ, /statistics/979827/octopus-energy-complaints-resolved-within-eight-weeks/ (last visited July 29, 2026)
Percentage of quarterly complaints resolved by Octopus Energy within eight weeks in Great Britain from 2017 to 2019* [Graph], Octopus Energy , February 1, 2020. [Online]. Available: /statistics/979827/octopus-energy-complaints-resolved-within-eight-weeks/
