The resolution rate for complaints made by Utility Warehouse customers remained at a high level. In the first and second quarter of 2020, 99 percent of complaints were resolved within eight weeks. Generally, figures stayed above 97 percent except for two quarters in this six year period.
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Ofgem. (August 1, 2020). Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 22, 2026, from /statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
Ofgem. "Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020." Chart. August 1, 2020. ÌÇÐÄÆÆ½â°æ. Accessed July 22, 2026. /statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
Ofgem. (2020). Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 22, 2026. /statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
Ofgem. "Percentage of Quarterly Complaints Resolved by Utility Warehouse within Eight Week in Great Britain from 2014 to 2020." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Aug 2020, /statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
Ofgem, Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020 ÌÇÐÄÆÆ½â°æ, /statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/ (last visited July 22, 2026)
Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020 [Graph], Ofgem, August 1, 2020. [Online]. Available: /statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/