| Characteristic | Co-op Energy | Bulb | Ecotricity | Green Star Energy | Good Energy |
|---|---|---|---|---|---|
| Q4 '19 | 29% | 88% | 99% | 98% | 92% |
| Q3 '19 | 91% | 95% | 98% | 85% | 92% |
| Q2 '19 | 90% | 99% | 99% | 87% | 87% |
| Q1 '19 | 91% | 98% | 96% | 74% | 88% |
| Q4 '18 | 95% | 97% | 99% | 84% | 98% |
| Q3 '18 | 93% | 99% | 92% | 85% | 98% |
| Q2 '18 | 95% | 100% | 92% | 86% | 97% |
| Q1 '18 | 95% | 100% | 97% | 90% | 85% |
| Q4 '17 | 95% | 100% | 99% | 75% | 93% |
| Q3 '17 | 94% | 100% | 87% | 90% | 84% |
| Q2 '17 | 96% | 100% | 95% | 82% | 94% |
| Q1 '17 | 91% | 100% | 84% | 87% | 97% |
| Q4 '16 | 87% | 100% | 96% | 70% | 86% |
| Q3 '16 | 81% | - | 94% | 82% | 81% |
| Q2 '16 | 94% | - | 95% | 83% | 87% |
| Q1 '16 | 91% | - | 100% | 82% | 91% |
| Q4 '15 | 93% | - | 100% | 89% | 93% |
| Q3 '15 | 90% | - | 100% | 74% | 91% |
| Q2 '15 | 93% | - | 100% | 86% | - |
| Q1 '15 | 98% | - | 100% | 84% | - |
| Q4 '14 | 99% | - | 100% | 99% | - |
| Q3 '14 | 98% | - | 100% | 100% | - |
| Q2 '14 | 99% | - | 100% | 100% | - |
| Q1 '14 | 98% | - | 100% | 96% | - |
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Source
Sources
Release date
February 2020
More information
Region
United Kingdom (Great Britain)
Survey time period
Q1 2014 to Q4 2019
Supplementary notes
Energy suppliers in the United Kingdom are required to provide quarterly figures detailing the nature and volume of complaints.
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