| Characteristic | Share of respondents |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Release date
February 2017
Region
APAC
Survey time period
2017
Number of respondents
1,033 businesses with more than 250 employees
Method of interview
Online survey
Supplementary notes
Note: Asia Pacific region in this study includes Australia, New Zealand, Japan, China, India, and Singapore.
* Others include the remaining options given to respondents, including keeping up with international competitors, allowing business to export, retaining relevance, online marketing, personalized offers and advertising, better customer experience, reducing staff costs and overheads, allowing collection of customer data, easier to follow up with customers, other and don’t know.
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