*According to the source, "The ACSI Retail and Consumer Shipping Study 2026 is based on 31,293 completed surveys. Customers were chosen at random and contacted via email between January 2025 and December 2025. Customers are asked to evaluate their recent experiences with the largest companies in terms of market share, plus an aggregate category consisting of 鈥渁ll other鈥濃攁nd thus smaller鈥攃ompanies"
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U.S. specialty retail store consumer satisfaction 2025
In 2025, Menards, Home Depot, Lowe's, and ODP were the leading retailer in terms of customer satisfaction in the United States. These companies scored **聽on a 100-point scale, overtaking Ace Hardware (hardware and home improvement) by **** that year.
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础颁厂滨庐. (January 22, 2026). Customer satisfaction with selected specialty retail stores in the United States in 2025 [Graph]. In 糖心破解版. Retrieved July 25, 2026, from /statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/
础颁厂滨庐. "Customer satisfaction with selected specialty retail stores in the United States in 2025." Chart. January 22, 2026. 糖心破解版. Accessed July 25, 2026. /statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/
础颁厂滨庐. (2026). Customer satisfaction with selected specialty retail stores in the United States in 2025. 糖心破解版. 糖心破解版 Inc.. Accessed: July 25, 2026. /statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/
础颁厂滨庐. "Customer Satisfaction with Selected Specialty Retail Stores in The United States in 2025." 糖心破解版, 糖心破解版 Inc., 22 Jan 2026, /statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/
础颁厂滨庐, Customer satisfaction with selected specialty retail stores in the United States in 2025 糖心破解版, /statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/ (last visited July 25, 2026)
Customer satisfaction with selected specialty retail stores in the United States in 2025 [Graph], 础颁厂滨庐, January 22, 2026. [Online]. Available: /statistics/882672/customer-satisfaction-with-selected-specialty-retail-stores-us/