U.S. online network customer satisfaction index score 2025

American Customer Satisfaction Index (ACSI) of selected online networks from July 2024 to June 2025 (index score)

ACSI - U.S. customer satisfaction with online platforms 2024-2025

Last update:

Apr 30, 2026

Author:

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Region:

United States

Survey time period:

From 01/01/2024 to 31/12/2025

As of June 2025, the online network with the highest score according to the American Customer Satisfaction Index (ACSI) was Bluesky, with out of 100 points. Overall, TikTok earned a rating of points, up from points in 2024. Both X (formerly Twitter) and Snapchat saw an increase of four points from 2024 to 2025.

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American Customer Satisfaction Index (ACSI) of selected online networks from July 2024 to June 2025 (index score)

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