| Characteristic | Traveling in a bank branch | Your bank's website | The phone | Email sending | The mail | Mobile phone services (application, sms) | Chat with my advisor |
|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
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Source
Sources
Release date
October 2015
More information
Region
France
Survey time period
October 7 - 9, 2015
Number of respondents
1,051 respondents
Age group
18 years and older
Method of interview
Computer-assisted web interviews (CAWI)
Supplementary notes
The question was formulated by the source as follows: "How often do you use each of the following communication channels to contact your bank? "
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