The question was phrased by the source as follows: 'Do you use mobile banking?'.
* The source does not specify the age of the respondents or the exact number of respondents from the Benelux-countries, as the number provided here concerns respondents from different countries.
Citation formats
Share of people using mobile banking in the Benelux 2016
This survey shows the share of respondents in the Benelux countries (Belgium, Luxembourg and the Netherlands) who already use mobile banking and who expect to use it in 2016. In 2016, the Netherlands was the country with the highest response of people who reported to already use mobile banking. The share of smartphone or tablet users who use banking on the go has increased throughout the years in the Benelux region. Mobile banking subscriptions in Belgium, for example, increased from from ** in 2011 to * in 2015. In the Netherlands, approximately ** percent of the teenagers aged 15 to 16 years old used online banking to check their balance. Despite this, smartphones and tablets are less used for remote payments. In the fourth quarter of 2016, the turnover of remote payments initiated with a smartphone or tablet consisted approximately *** percent of the total turnover in remote payments in the Netherlands.
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ING. (July 7, 2016). Share of people using mobile banking and who expect to use it in Belgium, Luxembourg and the Netherlands (Benelux) in 2016 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/611108/share-of-people-using-mobile-banking-in-the-benelux/
ING. "Share of people using mobile banking and who expect to use it in Belgium, Luxembourg and the Netherlands (Benelux) in 2016." Chart. July 7, 2016. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/611108/share-of-people-using-mobile-banking-in-the-benelux/
ING. (2016). Share of people using mobile banking and who expect to use it in Belgium, Luxembourg and the Netherlands (Benelux) in 2016. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/611108/share-of-people-using-mobile-banking-in-the-benelux/
ING. "Share of People Using Mobile Banking and Who Expect to Use It in Belgium, Luxembourg and The Netherlands (Benelux) in 2016." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 7 Jul 2016, /statistics/611108/share-of-people-using-mobile-banking-in-the-benelux/
ING, Share of people using mobile banking and who expect to use it in Belgium, Luxembourg and the Netherlands (Benelux) in 2016 ÌÇÐÄÆƽâ°æ, /statistics/611108/share-of-people-using-mobile-banking-in-the-benelux/ (last visited July 26, 2026)
Share of people using mobile banking and who expect to use it in Belgium, Luxembourg and the Netherlands (Benelux) in 2016 [Graph], ING, July 7, 2016. [Online]. Available: /statistics/611108/share-of-people-using-mobile-banking-in-the-benelux/
