Information on population:
The survey is based on the German-speaking population aged 14 years and older.
Information on random sample:
2018: 23,086 respondents, representing 70.45 million people
2019: 23,120 respondents, representing 70.60 million people
2020: 23,138 respondents, representing 70.63 million people
2021: 22,563 respondents, representing 70.54 million people
The figures refer to the following studies: 2018: VuMA 2019; 2019: VuMA 2020; 2020: VuMA 2021; 2021: VuMA 2022.
You can find more information on the methodology of the study here.
The question was phrased by the source as follows: "At which of the following department stores did you personally make a purchase in the last six months?" (Original German question: "Und in welchen der aufgeführten Kauf-/Warenhäusern haben Sie persönlich in den letzten sechs Monaten eingekauft?")
Figures were rounded for better understanding of the statistic.
Citation formats
Number of customers of the most popular department stores in Germany 2018-2021
This data illustrates the results of a survey concerning the number of customers of the most popular department stores in Germany from 2018 to 2021. During the 2021 survey period it was found that roughly *** million respondents among the German-speaking population aged 14 years and older stated that they had made a purchase at Woolworth in the previous six months.
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VuMA (Arbeitsgemeinschaft Verbrauchs- und Medienanalyse). (November 17, 2021). Number of customers of the most popular department stores (purchase in the last six months) in Germany from 2018 to 2021 (in millions) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/503450/most-popular-department-stores-by-customer-number-germany/
VuMA (Arbeitsgemeinschaft Verbrauchs- und Medienanalyse). "Number of customers of the most popular department stores (purchase in the last six months) in Germany from 2018 to 2021 (in millions)." Chart. November 17, 2021. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/503450/most-popular-department-stores-by-customer-number-germany/
VuMA (Arbeitsgemeinschaft Verbrauchs- und Medienanalyse). (2021). Number of customers of the most popular department stores (purchase in the last six months) in Germany from 2018 to 2021 (in millions). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/503450/most-popular-department-stores-by-customer-number-germany/
VuMA (Arbeitsgemeinschaft Verbrauchs- und Medienanalyse). "Number of Customers of The Most Popular Department Stores (Purchase in The Last Six Months) in Germany from 2018 to 2021 (in Millions)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 17 Nov 2021, /statistics/503450/most-popular-department-stores-by-customer-number-germany/
VuMA (Arbeitsgemeinschaft Verbrauchs- und Medienanalyse), Number of customers of the most popular department stores (purchase in the last six months) in Germany from 2018 to 2021 (in millions) ÌÇÐÄÆÆ½â°æ, /statistics/503450/most-popular-department-stores-by-customer-number-germany/ (last visited July 31, 2026)
Number of customers of the most popular department stores (purchase in the last six months) in Germany from 2018 to 2021 (in millions) [Graph], VuMA (Arbeitsgemeinschaft Verbrauchs- und Medienanalyse), November 17, 2021. [Online]. Available: /statistics/503450/most-popular-department-stores-by-customer-number-germany/