* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
The source adds the following information: "Excludes "Don't have or use" answers."
Citation formats
Level of satisfaction with service quality in main current account bank UK 2015
This statistic displays the level of satisfaction with quality of service and staff provided by the main current bank account supplier in the United Kingdom (UK) as of the first quarter of 2015. It was reported that ** percent of customers were very satisfied with the service quality in their main current account bank.
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GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015." Chart. April 15, 2015. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Customer Satisfaction with Quality of Staff and Service Provided by Main Bank in The United Kingdom (Uk) in 2015." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 Apr 2015, /statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
GfK Media and Communication Research & Competition and Markets Authority, Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015 ÌÇÐÄÆƽâ°æ, /statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/ (last visited August 03, 2026)
Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015 [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: /statistics/466785/satisfaction-with-staff-service-quality-in-main-bank-uk/
