Within the last 12 months before the survey for private purposes. Derived variable on use of eGovernment services. Individuals used at least one of the following services: for obtaining services from public authorities websites, for downloading official forms, for sending filled in forms.
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E-government service usage of individuals in EU28 countries 2013
This statistic presents the share of individual persons in selected European countries who made use of e-government services. In 2013, 49 percent of individuals in Germany accessed e-government services. The EU28 average was 41 percent.
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Eurostat. (September 19, 2014). Individual usage of e-government services in selected European countries in 2013 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/324440/e-government-individuals-eu28/
Eurostat. "Individual usage of e-government services in selected European countries in 2013." Chart. September 19, 2014. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/324440/e-government-individuals-eu28/
Eurostat. (2014). Individual usage of e-government services in selected European countries in 2013. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/324440/e-government-individuals-eu28/
Eurostat. "Individual Usage of E-government Services in Selected European Countries in 2013." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Sep 2014, /statistics/324440/e-government-individuals-eu28/
Eurostat, Individual usage of e-government services in selected European countries in 2013 ÌÇÐÄÆƽâ°æ, /statistics/324440/e-government-individuals-eu28/ (last visited July 21, 2026)
Individual usage of e-government services in selected European countries in 2013 [Graph], Eurostat, September 19, 2014. [Online]. Available: /statistics/324440/e-government-individuals-eu28/
