This statistic shows illustrates customers' experiences with services of different industries in the United States. Customers were asked to rank each industry on how well they serve, in 2012 and 2013. Out of eight industries, the healthcare sector and hospitals were ranked only fifth in 2012, and sixth in 2013.
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PwC. (December 20, 2013). Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/296177/customer-ranking-us-industry/
PwC. "Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013." Chart. December 20, 2013. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/296177/customer-ranking-us-industry/
PwC. (2013). Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/296177/customer-ranking-us-industry/
PwC. "Ranking of U.S. Industries Based on Customers' Satisfaction with Service in 2012 and 2013." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 20 Dec 2013, /statistics/296177/customer-ranking-us-industry/
PwC, Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013 ÌÇÐÄÆƽâ°æ, /statistics/296177/customer-ranking-us-industry/ (last visited August 01, 2026)
Ranking of U.S. industries based on customers' satisfaction with service in 2012 and 2013 [Graph], PwC, December 20, 2013. [Online]. Available: /statistics/296177/customer-ranking-us-industry/
