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Telehealth services adoption rate in the United States in 2024

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Source

Release date

May 2025

Region

United States

Survey time period

March 25 to September 14, 2024

Number of respondents

7,278 respondents

Age group

18 years and older

Method of interview

Questionnaire

Supplementary notes

The question was worded in the source as: "In the past 12 months, did you receive care from a doctor or health professional using telehealth?"

Citation formats

Telehealth services adoption rate in the U.S. 2024

Published by A. Minhas, Jan 13, 2026

In 2024, more than ** percent of respondents to a survey in the United States indicated that they had not utilized telehealth services within the previous 12 months. On the other hand, ** percent received care through video-based telehealth, and slightly more than ** percent did so via audio-only phone calls.

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