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Improvement expectations among online food delivery service users in China as of January 2025

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Source

Release date

September 2025

Region

China

Survey time period

January 2025

Number of respondents

942 respondents

Special properties

multiple answers were allowed

Method of interview

Online survey

Citation formats

Improvement suggestions for online food delivery services in China 2025

Published by ÌÇÐÄÆƽâ°æ Research Department, Sep 30, 2025

In a survey conducted in January 2025 among online food delivery service users in China, almost **** of the respondents said they expected more frequent sales promotions when ordering food delivery online. Customer service response speed was the second most important improvement suggested by nearly ** percent of survey participants.

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