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Main problems encountered among online food delivery service users in China's lower-tier cities as of November 2024

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Sources

Release date

December 2024

Region

China

Survey time period

November 2024

Number of respondents

1,260 respondents

Special properties

among food delivery service users in tier-3 and lower tier cities and villages; multiple answers were allowed

Citation formats

Issues with online food delivery services in lower-tier cities in China 2024

Published by ÌÇÐÄÆƽâ°æ Research Department, Jan 24, 2025

In a survey conducted in November 2024 among online food delivery service users in the lower-tier cities in China, slightly more than **** of the respondents said that the main problem they encountered when ordering food delivery was food quality. In addition, around ** percent complained about order errors. 

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Statistics on " Online food delivery in China "

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Other statistics that may interest you Online food delivery in China

Overview

6

Online food delivery platforms

8

Online fresh ingredient delivery services

4

Consumer behavior

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Topics

Online food delivery in ChinaE-Commerce in ChinaFood service and catering industry in ChinaMobile apps in ChinaGrocery shopping in China
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