Perceived benefits of digital platform tools enabled by artificial intelligence (AI) among small and medium enterprises (SMEs) in the Asia-Pacific region as of December 2024
Characteristic
Strongly agree
Agree
Neutral
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Australia, Taiwan, Indonesia, Malaysia, Vietnam, Thailand, APAC
Survey time period
November to December, 2024
Number of respondents
1,140 respondents
Special properties
SMEs in Australia, Indonesia, Malaysia, Taiwan, Thailand, and Vietnam.
Method of interview
Online survey
Supplementary notes
Survey results total 100 percent, with unreported percentages representing answers disagreeing or strongly disagreeing with the statement.
Survey question: "To what extent do you agree with the following statements about the impact of innovations in digital platforms (AI-enabled tools) on businesses?"
Respondent count:
Australia: 186
Indonesia: 194
Malaysia: 189
Taiwan: 188
Thailand: 189
Vietnam: 195
Citation formats
Perceived benefits of AI-enabled digital platform tools among SMEs APAC Dec 2024
According to a survey between November and December 2024 among small and medium enterprises (SMEs) in the Asia-Pacific region, over ** percent of surveyed SMEs agreed that digital platforms enabled with artificial intelligence (AI) technologies help increase business productivity. Around ** percent thought that they help level the playing field between small and large enterprises.
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Deloitte. (May 13, 2025). Perceived benefits of digital platform tools enabled by artificial intelligence (AI) among small and medium enterprises (SMEs) in the Asia-Pacific region as of December 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/1623110/apac-benefits-of-ai-enabled-digital-tools-among-smes/
Deloitte. "Perceived benefits of digital platform tools enabled by artificial intelligence (AI) among small and medium enterprises (SMEs) in the Asia-Pacific region as of December 2024." Chart. May 13, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/1623110/apac-benefits-of-ai-enabled-digital-tools-among-smes/
Deloitte. (2025). Perceived benefits of digital platform tools enabled by artificial intelligence (AI) among small and medium enterprises (SMEs) in the Asia-Pacific region as of December 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/1623110/apac-benefits-of-ai-enabled-digital-tools-among-smes/
Deloitte. "Perceived Benefits of Digital Platform Tools Enabled by Artificial Intelligence (Ai) among Small and Medium Enterprises (Smes) in The Asia-pacific Region as of December 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 13 May 2025, /statistics/1623110/apac-benefits-of-ai-enabled-digital-tools-among-smes/
Deloitte, Perceived benefits of digital platform tools enabled by artificial intelligence (AI) among small and medium enterprises (SMEs) in the Asia-Pacific region as of December 2024 ÌÇÐÄÆƽâ°æ, /statistics/1623110/apac-benefits-of-ai-enabled-digital-tools-among-smes/ (last visited July 28, 2026)
Perceived benefits of digital platform tools enabled by artificial intelligence (AI) among small and medium enterprises (SMEs) in the Asia-Pacific region as of December 2024 [Graph], Deloitte, May 13, 2025. [Online]. Available: /statistics/1623110/apac-benefits-of-ai-enabled-digital-tools-among-smes/
