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Benefits manufacturing companies gained by improving digital customer experience in the U.S. in 2024

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Source

Release date

September 2024

Region

United States

Survey time period

June 2024

Number of respondents

250 executives in industrial product manufacturing

Citation formats

Benefits U.S. manufacturing companies gained by improving customer experience 2024

Published by
Yihan Ma,
Mar 27, 2025

According to a 2024 survey carried out in the United States, ** percent of manufacturing companies saw their customer loyalty and satisfaction grow when improving the digital customer experience. In roughly half of the cases, a better digital customer experience resulted in increased revenue.

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Statistics on " Manufacturing e-commerce "

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Other statistics that may interest you Manufacturing e-commerce

Market overview

6

Business adoption

5

Online experience

6

Marketplaces

8

Traffic metrics

3

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Topics

Manufacturing e-commerceAlibaba GroupB2B e-commerce in the United StatesB2B advertising & marketing in the United States B2B e-commerce in Europe
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Access limited to Free Statistics. Premium Statistics are not included.
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